We are pleased to inform you that there will be an improvement to your United HealthCare Medical and Prescription Drug Coverage under the IBEW Local 697 Health & Benefit Medicare Eligible Retiree Plan effective January 1, 2022.

Your plan is not changing.

The fund is simply adding an additional resource to help members. The IBEW 697 Health and Benefit plan has retained Labor First to offer member advocacy and support. They specialize in ongoing member service of retiree health and drug programs. Labor First has a team of dedicated advocates specifically assigned to the retirees of IBEW Local 697 and are ready to assist you with any plan needs. This includes, but is not limited to:

  • Pharmacy/Provider Outreach
  • Prior Authorizations
  • Card Replacements
  • Mail Order Assistance
  • Drug Look Up
  • Vacation Overrides
  • Personal information changes
  • Billing questions

We encourage you to reach out to Labor First on or after January 3, 2022, if you need assistance or are experiencing issues with your United Healthcare Medicare Advantage Plan or Prescription Drug Plan. Labor First can be reached on your dedicated phone number at 219.220.4037 or Toll Free at 844.617.5747 (TTY 711) Monday-Friday, 8am-5pm CST.